Abstract
The study chose 18 senior managers of family firms in Wenzhou, China, conducted the Behavioral Event Interview, established the competency model of senior managers in the family firms and validate the competency assessment method. The results showed: Firstly, competency scores using coding standard of average level and using coding standard of competency frequencies showed more reliability, competency’s maximal level of complexity was influenced by interview length. And competency scores using coding standard of average level and using coding standard of maximal level of complexity, could differentiate superstars and average performers. Secondly, the competencies of senior managers in family firms include: Authoritarianism Orientation, Initiative, Seizing Opportunities, Information Seeking, Organization Awareness, Directiveness, Benevolence and Consideration, Self-control, Self-confidence, Self-learning, Impact and Influence. And in all the 11 competencies, there are 9 competencies being similar to that of the generic competency model of senior managers in the overseas firms, 8 competencies being similar to that of the generic competency model of state-owned firms in China. And Authoritarianism Orientation and Benevolence and Consideration are the exclusive competencies which are included in the competency model of senior managers in Chinese family firms.
| Keywords: | competency model; behavioral event interview; family firm; senior manager |
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