Abstract
Besides communicating and sharing information, people on the virtual communities share knowledge as well. However, comparing with the communities in a real world, the motive, structure and level of sharing knowledge are different. From the standpoints of personal motivations, social capital, and organizational rewards, this study examines the factors affecting knowledge-sharing among members in the 3C & computer-related virtual communities. From the factor analysis and multiple regression analysis of 519 questionnaires collected by online survey system, 8 factors are found to be crucial. The helping others for a long term, cohesion of inter-personal relationship, commitment to the community, and organizational rewards factors have positive impacts on knowledge-sharing; while reputation factor has negative impact; though professional capability, intensity of interaction, and equivalence factors are relevant, they are not statistically significant. From the T test and one-way ANOVA analysis, the results show that demographic attributes and participation experience have impacts on the above factors.
Keywords: | virtual community; knowledge sharing; personal motivations; social capital; organizational rewards |
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