Abstract
The purpose of this study is to identify the components in the process of change, and to construct a working model for those Chinese/Taiwanese clients who suffer from unmet expectations. The discovery-oriented, event-based task analysis research approach was adopted. John Banmen, a senior Satirean therapist and trainer, first developed the rational model. In this study, Banmen and two Taiwanese females served as counselors. Eight Taiwanese clients recruited from three different sources received one-session brief counseling. The entire counseling sessions were taped and transcribed verbatim for data analysis. Two judges were asked to identify the steps and the components related to the unmet expectations in the process of change. The rational model was compared with the actual observed counseling procedures. Successful and unsuccessful counseling sessions were also compared in order to identify the possible necessary components of change. A refined model was suggested after the analysis. Discussions and limitations of the study were addressed at the end
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